TrainO System

1. Acceptance, Eligibility and Age

To use TrainO System you must be at least 16 years old. If you are between 16 and 18, you confirm that you have the consent of your parent or legal guardian. TrainO System is not directed to children under 16; if we find an account belonging to someone under that age, we will delete it. When you create an account you declare, on your own responsibility, that your age information is truthful. To register you need an email address and a password, and you must accept these Terms, the Health Notice and the Privacy Policy. Continuing to use the app after a change to the Terms means you accept the version in force.

2. Your Account, Community and User Content

You are responsible for the activity on your account and for keeping your password safe; for security, your account is used on one device at a time. TrainO System includes a community ('Arena') and user-created Coach and Nutritionist features. The content you post or share (routines, recipes, protocols, photos and messages) is yours and you are responsible for it; you grant us a license to display it inside the app, and we may moderate or remove it. Coach and Nutritionist roles are created by other users and we do not verify their credentials: guidance between users is not certified professional advice. Do not post content that is illegal, offensive, infringes the rights of others, or is meant to replace professional advice.

3. Health Notice: Not Medical Advice

TrainO System is an informational and educational training and nutrition system. It is NOT medical, nutritional or professional advice, and it is not a diagnosis, a treatment or a medical device. Before starting any exercise program or eating plan, consult a health professional, especially if you have pre-existing conditions, are pregnant, or take medication. The system's outputs, including your daily session, your macros, and your readiness or recovery scores, are calculated from physiological signals such as sleep, heart rate, heart-rate variability and cycle phase, and they are only guidance and estimates, not clinical measurements. You decide how to use them and you are responsible for your own safety: if you feel pain, dizziness or discomfort, stop and seek medical attention.

4. Subscriptions, Payments and Intellectual Property

TrainO System offers a free plan and a paid PRO plan, which may include a free trial (for example, 14 days). When in-app purchases are active, payments are processed solely by the Apple App Store or Google Play under their own terms; TrainO System does not receive or store your card details, only your subscription status. Subscriptions renew automatically unless you cancel them in the relevant store before the period ends, and deleting your account does not by itself cancel an active subscription. For billing questions you can write to billing@delportaltechnologies.com. All software, content, trademarks and design in TrainO System belong to Del Portal Technologies S.A.C. or its licensors; you receive a personal, limited and non-transferable license to use the app, and you keep ownership of the content you create.

5. Warranties, Liability, Changes and Governing Law

TrainO System is provided 'as is' and 'as available', without warranties that it will be uninterrupted, error-free, or that its calculations will be accurate for your particular case. To the fullest extent permitted by law, Del Portal Technologies S.A.C. will not be liable for indirect, incidental or consequential damages arising from your use of the app, nor for any health, training or nutrition decisions you make based on it. We may modify, suspend or discontinue features and update these Terms; we will notify you of material changes, and continued use means you accept them. Apple and Google are third-party beneficiaries of these Terms with respect to the apps they distribute. These Terms are governed by the laws of the Republic of Peru, including Law No. 29733 on Personal Data Protection and its regulations, and disputes are submitted to the courts of Lima, Peru.

Data we collect

• · Account data: your email and password (encrypted by our authentication provider), a user identifier and, optionally, a display name and a profile photo.
• · Profile and body data: age range (not your exact date of birth), sex or gender, height, weight and weight history, estimated body-fat percentage, training experience, goals, available equipment, physical limitations, language, time zone and device platform.
• · Training data: your sessions, exercises, sets, reps, weights, rate of perceived exertion (RPE), personal records and calendar marks.
• · Nutrition data: your meal logs, daily summaries, custom foods and recipes, diet phases, and the results of the AI food scan (the photo itself is deleted immediately after analysis).
• · Heart rate and recovery: your heart rate from your Apple Watch or a Bluetooth heart-rate monitor (only while it is connected), and recovery and readiness scores derived from the sleep, heart-rate variability and resting heart rate we read from Apple Health or Health Connect (we store only the derived scores, not the raw samples).
• · Outdoor cardio and location: the GPS route, distance, pace and elevation of your outdoor workouts, including in the background while a session is active.
• · Community content: the protocols, routines, recipes and photos you choose to share in Arena, and your Coach or Nutritionist relationships if you use those features.
• · AI assistant: the text of your requests to the assistant (your voice is transcribed to text on your device, by the operating system, before it reaches us).
• · Technical and diagnostic data: crash and performance data through Sentry (a truncated user identifier may be attached) and app usage and analytics events.
• · Menstrual-cycle data (optional): if you turn on cycle tracking, that data is stored ONLY on your device. We do not receive it, store it on our servers, or share it with any third party.

How we use your data

We use your data to create and personalize your routines and nutrition plan, to compute your readiness and recovery, to track your progress, to provide the AI assistant and the food scan, to enable the community features, and to manage your subscription through the app stores. We also use it to keep your account secure, to diagnose crashes, and to comply with legal obligations. We process your health and activity data only with your explicit consent and only to provide the app's features. We do not sell your personal data and we do not use it for third-party advertising.

Your rights

Under Peru's Law No. 29733 you have the right to access your personal data, to rectify it, to cancel (delete) it, and to object to its processing, as well as to export it and to withdraw your consent at any time. You may also file a complaint with the National Authority for Personal Data Protection. You can exercise these rights from within the app or by writing to privacy@delportaltechnologies.com.

Third parties we share data with

We share data only with the providers we need to operate TrainO System. Supabase is our backend provider (authentication, database, file storage and server functions) and is where most of your data is stored. Google Gemini is reached from our servers for the assistant (which only identifies the intent of your message and never generates free text) and to analyze your meal photo during the food scan. Sentry is used for error and performance diagnostics, with a truncated user identifier, and this feature may be disabled. Apple Health (HealthKit) and Google Health Connect act as operating-system sources for your sleep, activity and heart-rate data, with your permission. Barcode reading and nutrition-label OCR run on your device (Google ML Kit on Android and Apple Vision on iOS), so the image is not sent anywhere for those features. The USDA FoodData Central and Open Food Facts food databases receive only your search text or the barcode you scan, with no personal data. A map provider (CartoDB, built on OpenStreetMap data) serves the map tiles for your route and, when those tiles are requested, learns the approximate area of your route. Apple App Store and Google Play process payments (subscription management may rely on RevenueCat once that feature is active). Voice transcription for the assistant is performed by your device's operating system (Apple or Google), which may process the audio on its own servers; we only ever receive the text. We do not sell your data and we do not share it for advertising.